Cancellation Policy
We are the first choice for Identity protection safety and services in
the UK, we are the Fort Knox your ID needs!
Please note: If you are within the 14 days cooling off period, a full refund will be credited to the payment method used within 5 days. If you are outside of the 14 days cooling off period, no refund will be given, however no future payments will be taken, and your service will be cancelled. You will still have access to the service until the end of the paid month. If you would like to contact us please email us at [email protected]
You’ll receive a confirmation by email and SMS.
Please check your spam or junk folder – just in case.
Still have questions?
Please contact the team via email at [email protected]
or, call us at 0330 350 2741
Our core Support Team are available between 9am - 5pm, Monday to Friday and will respond to all queries within 2 hours. Outside of these times a limited team operate and it will take a little longer to reply, please bear with us, we will get back to you.